Legal Account Representative

Krista Meany

When prompted, people don’t enjoying giving out their home addresses. Or their places of employment. People especially don’t enjoy giving out this information when they have thousands upon thousands of dollars in credit card debt.

I work at a debt collection firm. If that isn’t glamorous enough, I spent one summer working the phones for the appropriately named, Phone Team. The company positions the “Legal Account Representative” job as a promotion, or as an award for being a great employee. Instead, I explained the terms of a bank garnishment or set up payment plans, all while defendants screamed at me.

At least it was entertaining.